Current: Winbo Mall > Help > Buyer Help > 2D Custom

Help Center

  • 1、 How to add photos to the design?

  •    Step 1: Go to the “Photo” option under the main menu and click on “Upload photo” button.


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       Step 2: Click on the “Upload photo” and a window will pop out to choose the photo(s) that you need to upload. 


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       You may name the photo album or use the default name by the system.


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       Step 3: the uploaded photo(s) will be displayed on the auxiliary menu which is on the left of the design area. And the latest uploaded photo will be on the top by default. By dragging the selected photo to the design area, the photo will be displayed on the design area accordingly.


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       Remark: if the photo pixel is not good, the warning sign “5.jpg” will be displayed on the left corner of the photo automatically. By moving the mouse to this warning sign, advice of proper pixel will be displayed accordingly.


       Step 4: Click to the photo to open the “Edit photo” window. You may use the editing functions to beautify your uploaded photo(s).


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  • 2、 How to add or change a background?

  •    Step 1: Clicking on "Background" option under the main menu, available background designs of default options will be displayed on auxiliary menu. You may choose any of them you like by dragging the tensile bar.


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       Step 2: If you want more background, click on "More Background" and there are several hundreds of different background designs available.


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       Click on the background you like and click "Finish". The selected background will be displayed on the auxiliary menu. 


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       Step 3: hold down the mouse to drag the background to the design area, the background effect will pop out immediately.


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       Step 4: Click on "Background" to open the background editor. Here you may make any editions including

    Click on the "Background", the upper right corner to start the editor, can be "Edit Background", such as: tiling, stretching, clearing and so on.


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       The procedures of replacing the a background is the same as adding a background. By dragging another background design to the design area to replace the original background. 

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  • 3、 How to add "Border" to the photograph?

  •    Step 1: Select "Border" option on the main menu, the border designs of default options will be displayed on the auxiliary menu. You may also select other border designs by dragging the tensile bar.


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       Step 2: By clicking on "More Borders", there are many more border designs available.


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       Click to your favorite border and click on “Finish”. The selected border design will be displayed on the auxiliary menu.


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       Step 3: By dragging the selected border design to the photo, the photo with border effect will pop out immediately.


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       Step 4: Click on "Border" to open the border editor. Here you may make any editions including photo cutting, border removal, border screening, projection, non-transparency and so on.


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  • 4、 How to add text to the design?

  •    Step 1: Please select "Text" option under the main menu. Three buttons, "Custom Text", "WordArt" and "frequently-used blessing expressions" will appear on the auxiliary menu.


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       Step 2: Please click on “Custom Text" button and enter in the input box blessings and wishes, click on the "Insert Text", and the input text will be displayed in the design area.


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       Step 3: If you want to have a more wonderful design, you may use "WordArt" function. Click on "WordArt" button, selecting the related WordArt on auxiliary menu. Drag it to the design area and it is done.


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       Step 4: If you can’t write anything at this moment, you may use the “Frequently-used Words of Blessing” on the platform.


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       Select your favorite words of blessing and click OK. The design will be displayed on the design area.


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       Step 5: The text within the “Custom Text" and "Frequently-use words of blessing” is editable. Click on the text and you will open the text editor where you may edit the text as you want, including the font, size, content and so on. 


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  • 5、 How to insert the design decoration?

  •    Step 1: Please select the "Decoration" option under the main menu and some decorations by default options will be displayed on the auxiliary menu. You may choose any available decorations by dragging the tensile bar.


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       Step 2: If you don’t like the decoration of default options, click on the “More decoration” and you may find out the one you favor.


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       Find out the favorite decoration and click on "Finish". The selected decoration(s) will display on the auxiliary menu.


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       Step 3: Please select a decoration and drag the decoration to the design area and finish the decoration. Drag the small squares on four corners to scale the decorations. You may rotate the decoration by revolving the circle on the top or move the decoration by dragging it.


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       Step 4: Please click on the decoration to open the “Decoration edit”, so that you may make adjustments to the projection and transparency, etc.


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  • 6、 How to add “date” in the design?

  •    Step 1: You can use the “date” function to record the present date or other meaningful date on the design. Please select the “Date” option in the main menu and the date will appear on the auxiliary menu.


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       Step 2: Please click on the calendar small symbol to select a date.


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       Step 3: Click “3.png” or “4.png” to choose the month and you may select the date. 


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       Step 4: Please select the date format. 


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       Step 5: Please click on the “Add Date” button and the date will appear in the design area.


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       Step 6: After selecting the date, you may open the date editor and make editions to the date’s font, size as well as the content.


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  • 7、 How to use beautiful style to save time during ordering?

  •   Step 1: Choose the goods and enter the product description page, click on "Start Custom" button.


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       Step 2: a widow will pop out for design styles selection. 


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       Step 3: The window will display all available styles by default and you may choose any one of them by looking under the Subject Line.


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       Step 4: You may go to "self custom" and you make the design by yourself.


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       Step 5: Please choose the style you like and enter the design platform. The system will load them automatically.


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       Step 6: You may replace the selected style after you enter the design platform. Click the main menu "More Styles" and the auxiliary menu will display all styles.


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       Step 7: Dragging the style to the design area, a dialog box "Are you sure to replace" will pop out and you may click "OK" to finish the replacement.


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  • 8、 How to preview the design effect?

  •    After finishing each step or the whole process of designing, you may preview the design effect on the platform. Please kindly see below instructions.


       Step 1: Please click on the "Preview" button in the toolbar on the design bottom.  And the simulated design will pop out immediately. 


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       Step 2: By previewing, you will see the effect after each step, so that you can make more beautiful designs. Preview effect is as follow:


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  • 9、 How to use the custom software under toolbar

  •    Step 1: Under the toolbar, there are many basic tools for designing purpose. It is convenient to use at any time when you need.


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       Step 2: The "Delete" tool can be used to remove layers which you don’t need.


       Step 3: If you have made a mistake unconsciously, you may use the "Undo" tool to return to the previous step immediately.


       Step 4: If the picture on the lower layer is covered, you may use the "Upper layer" tool to display the photo layer. At the same time, if you want to hide the previous layer, you may use the “Lower Layer” tool. 


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       The effect after using the “Upper Layer" tool.


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  • 10、 How to use the photo advanced editor

  •    After uploading the photo, you may use Winbo Mall’s advanced editor to process the photo for special treatment. 


       Step 1: Select the uploaded photo → Select "Advanced Editing."


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       Step 2: Entering the Advanced Editor, you will find the two beautified tools for photos: photo power and photo effects.


       After beautification, you will find the people more beautiful and image more clear. 


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       Tips: If you do not like the photo adjustment, you may click on the "Photo Reset" to come back to the original photo design. 


       Under the "Photo Effects" tools, you may choose one or more than one effects to adjust the photo design. You may just choose one single effect or choose "Effect Overlay" and check the effects freely.


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       For example: If you apply "vintage picture effect", nostalgic effect occurs. Especially, when using on people pictures, the effect is even more pronounced. In addition, there are other effects, such as "black and white", "sketch effects", "noise Effect", "negative effect", "lighting effect”.


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       select "Photo Power" and drag the "5.png" button to adjust the photo’s brightness, contrast, saturation, and sharpening.


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  • 11、 Shopping process at Winbo Mall 2D Custom

  •    Step 1: Select a product


       Login Winbo Mall (www.winbo.top) and choose your favorite products from 2D Custom. For example: Green ceramic mug and click on "Customize it" button. 

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       Choose to the suggested templates or customize in by yourself.


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       Step 2: Go to the design platform


       Upload the photo and please click on the "photo" button on the upper left corner of the menu bar;


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       Please drag the requested image to the photo box.


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       After uploading the image, you can select other design tools among the menu bar (border, background, decoration, text, date, etc.) to beautify your design.


       Step 3: Preview and save the design


       On the tool bar under the design, you will find the button "Preview", click on it to preview the effect design.  


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       Before you ordering, please save the design first. Click on "Save" button on the toolbar.


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       Step 4: Settlement.


       Please confirm again before clicking on the "Order" button on the toolbar to enter into the settlement channel.


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       Settlement process is divided into four steps:


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       Items selection → Order information completion → Make payment → Success

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