Current: Winbo Mall > Help > Buyer Help > 3D Printing

Help Center

  • 1、 How to revise the order

  •    一、Awaiting delivery 

     

       After submitting the order and finishing payment, you are not supposed to make any changes to the order. If you need to change the consignee’s information or make adjustment to the goods ordered, please contact Winbo Mall Customer Service, we will attend to your demands as soon as possible ! 


       二、Awaiting Payment

     

       Log on Winbo Mall, click on "My Winbo" to find the goods which you had ordered, find the order you want to modify, click the "Cancel Order"

     

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       After cancelling the order, you can return to Winbo mall to find the product you want to order.

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  • 2、 Winbo Mall Shopping Process

  •    Shopping Process for Winbo 3D Printers


       Step 1: Select the item you want to order. Click “ ORDER”.

     

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       Step 2: Select the quantity according to your demands.

     

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       You can also select other related items according to your demands.

     

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       Here your selected item(s) will be displayed here. Click "ADD TO Cart".

     

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       Step 3: make a review and make sure the selected item(s) are correct. Click “ CHECKOUT”.

     

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       Step 4: If you have no account at Winbo Mall, please register as a member.Or if you forget to sign in, please sign in now.


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       Step 5: put in the consignee information to ensure the goods will be delivered timely. “*” is mandatory. Then click “SAVE & CONTINUE”.

     

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       Step 6: make a review and make sure the selected item(s) and the consignee information are correct. Click “SAVE & CONTINUE”.


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       Step 7: Select your payment method. Click “Confirm payment” to proceed to payment page as below:

     

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       Step 8: Here is the example of paying by PayPal. Select the payment method according your personal habits and confirm the payment. After that, you may wait for the goods patiently. 

     

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       Shopping Process of 3D Printing.


       Step 1: Select the item(s) you want to order. Click “Add to Cart”.

     

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       Step 2: After selecting, click “Users” (under the dropdown menu “My Winbo”) to view Cart. Select the item(s) you want to order and click “ Checkout”.


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       Or click “ View Cart” directly to proceed to the purchasing process.


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       Step 3: Click “ Checkout”.


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       Step 4: put in the consignee information to ensure the goods will be delivered timely. “*” is mandatory. Then click “SAVE & CONTINUE”.

     

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       Step 5: make a review and make sure the selected item(s) and the consignee information are correct. Click “SAVE & CONTINUE”.

     

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       Step 6: Select payment method. Click “Confirm payment” to proceed to payment page as below:

     

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       Step 7: Here is the example of paying by PayPal. Select the payment method according your personal habits and confirm the payment. After that, you may wait for the goods patiently. 

     

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       Shopping Process for 3D Models

     

       Step 1: Select the item(s) you want to buy. Click “ Buy”.

     

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       Step 2: The shopping process for 3D Models is a little different. Select your payment method and click “Confirm payment”.


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       Step 3: Here is the example of paying by PayPal. Select the payment method according your personal habits and confirm the payment. 

     

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       Step 4: As they are virtual goods, after confirming the payment, you need to go to “Service & Support Center” directly to view the purchased item(s) and click “ Order details” to download them accordingly. 


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